Privacy Policy

Your Privacy

Quest Mindshare is committed to respecting the privacy of survey respondents and other online users of Quest Mindshare’s services. Quest Mindshare’s Privacy Policy governs the collection, use, retention and security of information gathered from survey respondents and other online users of Quest Mindshare’s services. Quest Mindshare does not disclose any personally identifiable information about survey respondents to third parties, except in reporting the survey responses to Quest Mindshare’s clients or as required by law or legal process. Personally identifiable information means information that individually identifies you, such as your name, address, or email address.

Collected Information

Quest Mindshare collects a wide range of information about survey respondents depending on the information needs of our surveys. For example, survey respondents may be requested to provide certain personally identifiable, financial or demographic information, as well as specific opinions about a variety of goods and services. Responses to all survey questions are completely voluntary. A survey respondent should only provide responses to questions they are comfortable answering and survey respondents may decline to answer any survey question. Quest Mindshare reserves the right to report information gathered through the survey (demographic data, preferences, etc.) to Quest Mindshare’s clients. Any information you voluntarily disclose in the survey may be provided to the commissioner of the survey. Quest Mindshare does not disclose a survey respondent’s personally identifiable information to any clients or third parties other than the commissioner of the survey.

Additional Information From Survey Respondents

Quest Mindshare’s servers automatically recognize a survey respondent’s domain name and IP addresses. No personal information about a survey respondent is revealed in this process. Quest Mindshare may also gather anonymous “traffic data” that does not personally identify a survey respondent, but that may be helpful for marketing purposes or for improving the services Quest Mindshare offers. Quest Mindshare may use cookies on our platform to help us provide panelists with a better experience and to provide quality control and validation functions. No personal information is stored on any cookie that Quest Mindshare uses. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience at our website may be diminished and some features may not work as they were intended.


Quest Mindshare honors respondents’ requests to be excluded from marketing solicitations. To be removed from this mailing list, simply email your request to

Protecting Respondent Information

Quest Mindshare is committed to handling the personal information and data of survey respondents with care and integrity. Quest Mindshare uses industry standard security practices to protect such information and data. However, regardless of the security protections and precautions Quest Mindshare undertakes, there is always a risk that personal data may be viewed and used by unauthorized third parties as a result of collecting and transmitting your data through the Internet.

Disputes Concerning Privacy Policy

If you have any complaint concerning how Quest Mindshare has handled your personal information, please contact Quest Mindshare immediately and Quest Mindshare will make every reasonable effort to address and resolve your concerns.


By signing up to and participating in the Quest Mindshare panel, you agree to Quest Mindshare’s privacy policy and terms of use.

Contact Information

If you have questions about Quest Mindshare’s Privacy Policy, Quest Mindshare ‘s practices related to the handling of data from survey respondents, or if you would like to have Quest Mindshare remove your information from our database, please feel free to contact Quest Mindshare at:

Quest Mindshare
125 Lakeshore Road East, Suite 305
Oakville, ON L6J 1H3