FAQs

 

What is a market research panel?

A market research panel is a group of survey respondents who agree to take part in surveys and or other forms of market research. They have usually shared interest in a specific demographic or fall into a demographic, which is then later used for appropriate sample selection data for future development of products and services.

What is a community or panel?

A community or panel is an online environment where you can share your thoughts or opinions by voluntarily participating in market research opportunities. Research opportunities are available in the form of a survey, a discussion/focus group, or posting reviews. In these market research studies you may be asked to give your opinion in various ways such as reviewing marketing concepts, advertisement ideas, or improvements to products or services before they are made publicly available

Additional Information From Survey Respondents

Quest Mindshare’s servers automatically recognize a survey respondent’s domain name and IP addresses. No personal information about a survey respondent is revealed in this process. Quest Mindshare may also gather anonymous “traffic data” that does not personally identify a survey respondent, but that may be helpful for marketing purposes or for improving the services Quest Mindshare offers. Quest Mindshare may use cookies on our platform to help us provide panelists with a better experience and to provide quality control and validation functions. No personal information is stored on any cookie that Quest Mindshare uses. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience at our website may be diminished and some features may not work as they were intended.

What is a focus group?

A focus group is a demographically diverse group of people assembled to participate in a guided discussion about products or services before it is launched, or to provide ongoing feedback for said services or products.

Will people be able to see me?

Opinion Champ users will always be informed about the specific requirements for participating in any survey or offer. Some groups may allow or require that you share either your video, audio, or image access as part of the qualifying criteria. You do not have to agree to participate if you are not comfortable with the specific requirements of said survey or offer.For example: You may be asked to review a concept including advertisement ideas or improvements to products or services before they are made publicly available in an online group setting.

Will my participation take a lot of time?

Every offer displayed on the Opinion Champ dashboard will display the average amount of time it takes to complete a survey. Depending on this, you may choose to participate at your own convenience.

Can I use my smartphone or tablet to take a survey or participate in a discussion?

Yes! Opinion Champ is optimized for mobile use; however, some opportunities may be better displayed on a larger screen so always make sure to check all offer details before participating.

If you experience any technical issues, please reach out to us at support@opinionchamp.com.

When am I eligible to redeem my points?

After earning a minimum of 1,600 points, you can redeem gift card rewards through Tango! We aim to ensure that all information processed is accurate and safe before passing through any transactions.

What rewards can I receive on Opinion Champ?

Gift Cards and PayPal! Members of Opinion Champ can earn points and redeem them for Tango gift cards or PayPal. You can find all the brands and gift cards we offer on our Rewards page, which can be found on the left-hand side of any Opinion Champ screen on the Members App.

When will I receive my points?

After a survey, points may appear in your account within three business days, depending on whether a partner is still waiting to close the survey or if additional security and screening processes are required.

 

All Others

What are cookies?

Cookies are messages that webservers pass to your web browser when you visit websites. Your browser stores each message in a small file, called cookie txt. When you request another page from the server, your browser sends the cookie back to the server. Essentially Cookies are used to store bits of information about your interaction online, Cookies are harmless, but you should always read any permissions before accepting any new Cookie on your browser.

How is my feedback used?

After completing surveys or offers, data shared is collected through internal and third-party partners to facilitate future development of products and services we use every day. Your personal information will only be shared when you provide your consent to share it with any third-party business unrelated to Opinion Champ or its affiliates.

Can I leave Opinion Champ?

Yes! Although we will be sad to see you go, you can leave Opinion Champ at any time.
To do so, please message your request along with your email you used to sign up with and name to: support@opinionchamp.com.